This letter will serve as my very high letter of recommendation for Real Estate Agent Susie Denton. She assisted my husband and me with the purchase of a second home in Newport Beach in 2013/2014. I have worked with many real estate brokers and agents on several l real estate transact ions over the years and can say with confidence that Susie is the best agent/ broker I have ever used.
Susie has the qualities that make her an extremely successful and effective broker. I can’t say enough about her professionalism and knowledge within the industry. She has high integrity and is very conscientious and tenacious, always keeping the clients best interests in mind. Our real estate purchase was a small transaction relative to the size of properties and transact ions Susie normally handles but she treated my husband and me with the same professionalism and courtesies one would expect for a very large transaction. One of the qualities I respected the most was her no- nonsense style. As a busy executive, I don’t have time to waste. She gets to the point quickly yet professionally, always respecting the clients time. She does a great job of listening to her client’s needs and does not waste time showing properties which do not meet the client’s objectives. She does research to assist with assessing a fair market value of the property for the offer and then negotiates effectively with the opposing broker on behalf of the client. She is extremely responsive to questions, often responding immediately to our late night emails after midnight. She shows great attention to the details enabling the transaction to get done. I have the highest level of confidence in her. Our transact ion went very smoothly and we closed on time. We had a small issue on a roof leak following the close of the transaction and Susie had great follow through even though she had already been paid for the transaction. She followed up many times with us until the issue was resolved.
As mentioned above, she represented us on the purchase side of the transaction. I also would not hesitate to use her as my listing agent if I were selling a property. She is very smart and transactions can sometime become very complex. I have the highest level of confidence in her and feel she would be able to properly assess any situation and figure out an effective solution. In future transact ions, I will only have Susie represent me.
If you have any questions, I would be happy to email or talk with prospective clients to provide feedback on our very positive experience. Feel free to contact me at email@example.com.
Cheryl L. Clary